GDPR Privacy Policy
Frances Hyde Ltd

Last updated: 01 March 2020

Definitions

  • Frances Hyde
    Frances Hyde Ltd, incorporated in England and Wales with company number 12191175.
  • GDPR
    General Data Protection Regulation Act.
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons)
    determines the purposes for which and the manner in which any personal information are, or are to be,
    processed.
  • Data Processor
    Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
  • Data Subject
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.
  • Data Manager
    We have appointed a Data Manager responsible for dealing with any issues relating to this policy, who can be
    contacted via email at: datamanager@franceshyde.com

1. Principles for processing personal data

Our principles for processing personal data are:

  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be
    protected. All personal data must be collected and processed in a legal and fair manner.
  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific
    purposes.
  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.

2. What personal data we collect and process

Frances Hyde is a data controller and collects several different types of personal data for various purposes. Personal
Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, Postal code, City

3. How we use the personal data

Frances Hyde uses the collected personal data for various purposes:

  • To provide you with services
  • To notify you about changes to our services and/or products
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To detect, prevent and address technical issues

4. Legal basis for collecting and processing personal data

Frances Hyde legal basis for collecting and using the personal data described in this Data Protection Policy depends on
the personal data we collect and the specific context in which we collect the information:

  • Frances Hyde needs to perform a contract with you
  • You have given Frances Hyde permission to do so
  • Processing your personal data is in Frances Hyde legitimate interests
  • Frances Hyde needs to comply with the law

5. Retention of personal data

Frances Hyde will retain your personal information only for as long as is necessary for the purposes set out in this Data
Protection Policy. Frances Hyde will retain and use your information to the extent necessary to comply with our legal
obligations, resolve disputes, and enforce our policies.

6. Data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

In order to assert your rights please contact the Data Manager at datamanager@franceshyde.com